Google Rating
4.8
Based on 1335 reviews
1service
2details
3customer
4returning
5schedule
  • How Can Benson's Help You Today?

Brandi Costa

Brandi Costa

Customer Service Manager

TENURE: 20 years

JOB DESCRIPTION: Brandi Costa oversees and leads all the Call Center’s operations. The Call Center oversees the day to day operations of Customer Service, scheduling and routing technicians to jobs, and handles over 40,000 calls annually. Brandi’s primary goal is to maintain 100% customer satisfaction for each customer by providing the staff with problem solving resources, educating them on our products and services and empowering them to effect change.

INDUSTRY EXPERIENCE: Brandi began working at Benson’s in 2001 as the Accounts Receivable Clerk. Since then, she has worked in just about every department in the company, learning how each department operates to better her knowledge in all the products and services Benson’s Heating & Air offers. In 2004, she was promoted to Customer Service Manager and currently holds that position.

Name: Brandi Costa

We You Tallahassee!

Paul Davis
Paul Davis
16:40 03 Dec 21
My heater went out one night. Benson's often sends out mailers for service, so I called them late morning. Impressed to get same day service. Garrett came within the hour and found out the problem. Repaired in the next few hours, after getting the part. Would highly recommend.
Karen Griffin
Karen Griffin
20:52 30 Nov 21
Mr. Barrantine and his partner were very polite and professional throughout the service call. As always we are very pleased with the servicing of our A/C unit... Thank you.
Dan Norman
Dan Norman
17:50 08 Nov 21
I have complete confidence in Benson's for all my AC needs. They are prompt, thorough and all the technicians who have come to my house have been really nice people.
REQUEST SERVICE

It's Even Better With The App! Download Here: