Google Rating
4.8
Based on 1290 reviews
1service
2details
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Brandi Costa

Brandi Costa

Customer Service Manager

TENURE: 20 years

JOB DESCRIPTION: Brandi Costa oversees and leads all the Call Center’s operations. The Call Center oversees the day to day operations of Customer Service, scheduling and routing technicians to jobs, and handles over 40,000 calls annually. Brandi’s primary goal is to maintain 100% customer satisfaction for each customer by providing the staff with problem solving resources, educating them on our products and services and empowering them to effect change.

INDUSTRY EXPERIENCE: Brandi began working at Benson’s in 2001 as the Accounts Receivable Clerk. Since then, she has worked in just about every department in the company, learning how each department operates to better her knowledge in all the products and services Benson’s Heating & Air offers. In 2004, she was promoted to Customer Service Manager and currently holds that position.

Name: Brandi Costa

We You Tallahassee!

David Rich
David Rich
10:59 23 Jul 21
Wade was everything a service tech should be -- personable, professional, engaging, and competent. His visit today was after hours when a capacitor in our AC failed. Wade's response was a credit to Bensons and to the person with sense enough to hire him -- to customers, every service tech IS the company and Wade did y'all proud today!
David Kitlica
David Kitlica
01:21 16 Jul 21
Benson's had a tech out quickly. Brandon was extremely professional and very knowledgeable. He was able to find the issue and correct it promptly. He held high standards for honesty and integrity. It's great to work with a tech of his caliber. Would definitely recommend Benson's and especially Brandon to someone needing work. Thanks!
Michael Friedrich
Michael Friedrich
22:21 15 Jul 21
Awesome a/c repair done by Nick. Cant say enough about how well he took care of our problem. Very professional and and polite. Will always recommend your business. If your looking for fast reliable service look no further. Thanks again.
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