Google Rating
4.8
Based on 1426 reviews

Brandi Costa

Brandi Costa

Customer Service Manager

TENURE: 20 years

JOB DESCRIPTION: Brandi Costa oversees and leads all the Call Center’s operations. The Call Center oversees the day to day operations of Customer Service, scheduling and routing technicians to jobs, and handles over 40,000 calls annually. Brandi’s primary goal is to maintain 100% customer satisfaction for each customer by providing the staff with problem solving resources, educating them on our products and services and empowering them to effect change.

INDUSTRY EXPERIENCE: Brandi began working at Benson’s in 2001 as the Accounts Receivable Clerk. Since then, she has worked in just about every department in the company, learning how each department operates to better her knowledge in all the products and services Benson’s Heating & Air offers. In 2004, she was promoted to Customer Service Manager and currently holds that position.

Name: Brandi Costa

We You Tallahassee!

Donald Douglas
Donald Douglas
20:51 03 Jun 23
The technicians are all very polite and efficient: Willing to answer any question. They always arrive in the scheduled window or call you to let you know if they will be late (a very rare occurence).
Danielle Chandronnet
Danielle Chandronnet
18:09 01 Jun 23
We love Benson's. The office team and technicians are always professional and a pleasure to work with. Managing over 750 properties , we are always needing some type of HVAC work and Benson's is always there to save the day.. The Rent With Integrity Team can say without a doubt , your expectations will be met every time.
Larry Myers
Larry Myers
19:51 25 May 23
These folks are the very best. My technician today was very friendly and professional. Performed maintenance on both of my systems. They always do a good and thorough job of checking the systems and cleaning them. Very professional.
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