TENURE: 23 Years
JOB DESCRIPTION: As Director of Retail Sales I am responsible for the Service Department and Equipment Replacement Department. Total 2015 revenue are projected at 8.0M, a 30% growth from 2012. I currently have 4 managers reporting to me directly: Athey Crawford (Service Manager), Brandi Costa (CSR Manager), Craig Johnson (CFO), and Sherry Barner (Warehouse Manager / Install Coordinator). I also lead 4 sales personnel: Rick Kolias, Rob Kun, Cortny White and Justin Wilson.
INDUSTRY EXPERIENCE: Working at Bensons for over 20 years has put me in several positions. I Started out as a PT driver while attending a local HVAC trade school under the GI Bill. Since then I have been Residential Service Tech, Commercial Service Tech, Service Manager in 1999. My current position was obtained in 2005. I Received my Florida Mechanical License in 2007. Today I’m involved in Service Nation Alliance Group, and currently a mentor for 2 groups with 6 members in each group. We meet once a week by Go To Meeting where we review budget numbers, labor as % of sales, GPM, and Net Income. I have presented 2 presentations during Comfortech in the past and work with Service Nation Alliance, Goodman and Johnstone to ensure Bensons HVAC is getting the best possible rebates, and services.
