TITLE: Indoor Air Quality Specialist & Comfort Consultant
TENURE: 10 years
JOB DESCRIPTION: My job is to provide our customers with proper education to choose the best HVAC system for their needs, wants and desires. I also inform homeowners of improved systems that will operate more efficiently and reduce the operating costs of an HVAC system over time. I then oversee proper installation of that equipment and ensure the satisfaction of our customer.
INDUSTRY EXPERIENCE: I started at Bensons while in college, working in the Warehouse as a driver. In the summers I would assist technicians in service and the duct department. After graduation I immediately started as an ESA technician doing Maintenance on commercial and residential equip-ment. From there I transitioned into a Junior technician and from there a Senior Technician, running full time Service and “On Call” duties. After 4 years of that I received my NADCA certification and became Benson’s Indoor Air Quality Specialist & Comfort Consultant. My duties were airflow is-sues, Zoning, Duct Cleaning Estimates, Duct Repair and Duct Change-out Estimates and then overseeing all those jobs. From there I moved into Sales in April of this year.