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Before You Call Benson’s

Before You Call Benson’s

Help Us All Stay Safe!

By limiting the time we are inside your home, we help each other! The next time you need service from Benson’s, follow the procedure below. This will ensure the time your technician is at your house is well-spent!

  1. Verify the breaker is on to the AC unit. ***Note*** If the panel is outside and unlocked, our technician will check it. 
  2. Make sure the batteries are new in the thermostat. 
  3. Turn the air conditioning on at the switch for all thermostats (if more than one is in use).
  4. Move the temperature down 5 degrees to keep the unit operating. 
  5. Check all vents to verify that they are open and have good airflow. 
  6. Check the air filter and remove and replace as necessary. If you are not able to accomplish this, please let us know ahead of time. 
  7. After 10 to 15 minutes of operation, make sure the air is starting to feel cold. 
  8. After the technician is finished, reset the thermostat back to its normal setting.
  9. Let us know your email so we can send you our report electronically.
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For a low price that comes with a heap of extra benefits, signing up for one of our HVAC maintenance plans just makes good sense.

PROTECT MY SYSTEM

We You Tallahassee!

Steve Berto
Steve Berto
21:50 25 May 22
We noticed our A/C wasn't cooling when we returned from Church on Saturday evening. I called Benson's 24 hour line and was scheduled to have a technician come out on Sunday morning. Lee came out at 8:30am and promptly found out that the dual run capacitor was faulty and replaced it under warranty. He had our system up and cooling in 30 minutes! He was very professional and explained what the problem was. Both my wife and I are in our 70's and we really appreciated the prompt service. Thankfully we have a service contract with Benson's which is well worth it. We had Benson's install our system when our original system died and have had a service contract with them every since. We are glad we went with Benson's and every time they come out to inspect our system they are very professional and thorough. We couldn't be happier with their service!
Larry Myers
Larry Myers
19:54 19 May 22
These folks are the very best. My technician today was very friendly and professional. Performed maintenance on both of my systems. They always do a good and thorough job of checking the systems and cleaning them. Very professional.
Skunkhogger Ps-4
Skunkhogger Ps-4
19:26 12 May 22
Another very pleasant experience with the Benson's crew. Always courteous, knowledgeable,and efficient. It's true, you get what you pay for. Wholeheartedly recommend Benson's Heating and Air.Put this post up several months ago. Benson's was just out today, and as I've said before, another pleasant experience, another Five Star employee, hope he can come out next time, another Five Star all around experience.Thanks again!
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