They called before they arrived and gave estimated time of arrival. He was very informative and took time to explain what every thing he did.They are the best! I had them replace the filter with is now an added cost but was discounted.
Don Ledbury
16:04 23 Mar 23
very professional and was a pleasure to have as a tech and a tribute tostaff at bensons
Brian Rowland
12:26 23 Mar 23
excellent service tech--good communicator and very professionallike to have him assigned to our new home
Stacy Temkin-Smith
13:51 22 Mar 23
Lynn
11:50 22 Mar 23
We have been loyal customers of Bensons for years because of their expertise in heating and cooling, friendly and courteous technicians, and all around good customer service.
Rose Lane
19:01 21 Mar 23
LAWRENCE CRAWFORD
16:35 21 Mar 23
Quick, on time, professional and very pleasant.
Pat Renovitch
13:34 21 Mar 23
Excellent
Suzy Harvey
16:30 20 Mar 23
Excellent, friendly and prompt technicians!
Susan Bradford
15:36 20 Mar 23
Tracy Marple
20:27 18 Mar 23
Professional and timely!
Nicholas Tuma
16:13 18 Mar 23
20ft drain pipe cleaning will cost 300+. Cleared it with water. Please be aware. Tech didn't know if the floater would fix the problem and left without calling. Also, writes an estitment of parts I did not need. I will should have called someone else but this was referred to me from a great electrician in Tallahassee.Sorry they did not provide good value as the electrician.
Edward Gilmer
12:27 17 Mar 23
All the technician's that have serviced my heat and air have been very professional. Phillip Rutledge was very competent in diagnosing my unit. I couldn't be any happier with Benson's and all there technicians.
Cassandra Brown
19:12 16 Mar 23
Stephen Bryant
14:59 16 Mar 23
Doug Haseltine
14:38 15 Mar 23
great service
Carol Harris
10:03 15 Mar 23
I have no dislikes for this business.
Bill Colson
18:58 13 Mar 23
My technician was Ronnie and he did an excellent job it was very thorough and explained everything to me.
Victoria Givens
15:05 13 Mar 23
Helen McCann
15:30 09 Mar 23
Service technician was excellent, very professional and thorough.
David Kirby
22:06 08 Mar 23
TJ Herndon was patient and articulate and, most important, thorough. I don't think he missed any detail. We feel very confident after his visit and hope to see him again.
Dale Dransfield
21:16 08 Mar 23
Phillip Rutledge came early and got right to work. He was expert workmanship. Went above and beyond what was expected. One of Benson's best technicians.
Edgar Vintimilla
16:13 08 Mar 23
Benson's customer service assistants and technicians are very professional and helpful.I've had a service contract for several years and have only great experiences to tell. The last service visit was no different. Tech was very courteous and answered all my questions. Keep up the good work Benson.
Candace Hires
15:10 07 Mar 23
Excellent service. Maintenance was performed in a timely and professional manner.
Pete Vergot
20:24 06 Mar 23
Great Job today - Emonte Olds excellent work!
Jason Santos
22:01 02 Mar 23
Our A/C was down, and they were quick to respond and get our system running.
Mike Illers
17:30 02 Mar 23
Jacque Gilberg
15:42 02 Mar 23
Our technician David was thorough and adhered to safety precautions related to COVID 19. He cleaned up area where he worked , explained what jobs he performed, and we appreciated his being on time and doing a great job.
J C GAYHARTT
21:33 01 Mar 23
I have always had excellent service technicians from Benson's, so my standards are high. Josh is the best yet. He is very personable and friendly. His persistence and technical knowledge allowed him to easily determine my heating system problem. He clearly explained the problem and was efficient in making the repair. Josh is an asset for Benson's Heating and Air.
Lori Simmons
01:29 01 Mar 23
Raymond Cottrell
20:46 27 Feb 23
Caroline Weiss
19:13 27 Feb 23
Kay kammel
20:46 24 Feb 23
Annelise Sapp
19:14 24 Feb 23
Technician was prompt and courteous. He serviced both our units and provided valuable information on a question that I posed.I look forward to working with him again.
Vicky Dingwell
17:42 24 Feb 23
Repair went well.
ALBERT GIMBEL
15:36 24 Feb 23
Liliana Lindsey
00:45 24 Feb 23
Carla Richardson
23:02 23 Feb 23
Karen
16:34 23 Feb 23
Joan Lee
16:29 22 Feb 23
Ty was very professional, punctual, clear explanations given at each step.
Joe Wilkerson
14:01 22 Feb 23
Wind Storm
20:32 21 Feb 23
Jayshon Rowls was very polite and knowledgeable
Fred Martin
16:01 21 Feb 23
Edward Neel
00:57 15 Feb 23
very polite young man, thorough and completed his work in a timely manner.
David Delrossi
20:15 13 Feb 23
Chadwick McCauley
19:53 09 Feb 23
David Rich
20:29 06 Feb 23
Ty is a great service tech -- personable, professional, engaging, and competent. His visit today was for semiannual service. His professional but personable manner is a credit to Bensons and to the person with sense enough to hire him. To every customer, each service tech IS the company and Ty sure did y'all proud today!
By limiting the time we are inside your home, we help each other! The next time you need service from Benson’s, follow the procedure below. This will ensure the time your technician is at your house is well-spent!
Verify the breaker is on to the AC unit. ***Note*** If the panel is outside and unlocked, our technician will check it.
Make sure the batteries are new in the thermostat.
Turn the air conditioning on at the switch for all thermostats (if more than one is in use).
Move the temperature down 5 degrees to keep the unit operating.
Check all vents to verify that they are open and have good airflow.
Check the air filter and remove and replace as necessary. If you are not able to accomplish this, please let us know ahead of time.
After 10 to 15 minutes of operation, make sure the air is starting to feel cold.
After the technician is finished, reset the thermostat back to its normal setting.
Let us know your email so we can send you our report electronically.
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For a low price that comes with a heap of extra benefits, signing up for one of our HVAC maintenance plans just makes good sense.
They called before they arrived and gave estimated time of arrival. He was very informative and took time to explain what every thing he did.They are the best! I had them replace the filter with is now an added cost but was discounted.
Lynn
11:50 22 Mar 23
We have been loyal customers of Bensons for years because of their expertise in heating and cooling, friendly and courteous technicians, and all around good customer service.
Edward Gilmer
12:27 17 Mar 23
All the technician's that have serviced my heat and air have been very professional. Phillip Rutledge was very competent in diagnosing my unit. I couldn't be any happier with Benson's and all there technicians.
