Justin performed a very thorough test, inspection of our two systems. He was very knowledgeable about the operation of HVAC systems and made reasonable recommendations. We look forward to having him return for future services per the agreement.
Peggy Prophet
23:08 04 Mar 21
William Fritchman
15:06 04 Mar 21
Showed up as expected. Performed the service on our unit quickly and professionaly. Was pleasant to deal with.
Tom Clemons
12:04 04 Mar 21
We have maintained our service contract with Benson's for over the past 12 years. They provide outstanding and timely service when needed for problem calls and do a great maintenance exam every 6 months.
Travis Mitchell
23:47 03 Mar 21
Jerry Aubin
13:10 03 Mar 21
On time, friendly and efficient. Very pleased.
leigh ann Hunter
15:50 02 Mar 21
On time, explained what he was checking for, very professional and courteous
Candace Hires
15:00 02 Mar 21
Excellent service. Maintenance was performed in a timely and professional manner.
Ann Kozeliski
13:52 02 Mar 21
Phillip was very professional and thorough, completing the task in a timely manner. He was on time, COVID safe and explained everything that he had done and pleasantly answered any questions.
Rhonda McDowell
02:43 02 Mar 21
Chris Sumner
20:42 01 Mar 21
Gloria Rollins
19:57 01 Mar 21
Jamie Tillman
23:22 26 Feb 21
Technician was thoughtful, informative, knowledgeable, and observant. His thorough consultation resulted in us choosing to replace our HVAC rather than continue maintaining our old one, and the proposal met our needs and expectations.
Jeanne Ireland
14:56 26 Feb 21
Service Tech was ontime, courteous, and efficient. Thanks!
A J
22:23 25 Feb 21
Shirin McDonald
19:41 25 Feb 21
The Technician was very nice and did great job.
Don Nee
17:06 25 Feb 21
Jim Miller
15:31 24 Feb 21
Always excellent.
Linda Collier
22:24 23 Feb 21
They call ahead within a service window of time so you know when to expect them. Professional and friendly, and thorough.
Keith E Ouellette
19:56 22 Feb 21
Normal maintenance visit. Was responsive to our questions for service improvements.
Tina c
17:47 22 Feb 21
Benson's service and technicians are top notch. I wish all businesses handled things in such a professional manner. A + Our technician was very knowledgeable and polite, explaining everything he did and I hope he comes to service the AC next time.
Debra Davis
21:17 21 Feb 21
Skunkhogger Ps-4
02:50 20 Feb 21
Another very pleasant experience with the Benson's crew. Always courteous, knowledgeable,and efficient. It's true, you get what you pay for. Wholeheartedly recommend Benson's Heating and Air.Put this post up several months ago. Benson's was just out today, and as I've said before, another pleasant experience, another Five Star employee, another Five Star all around experience.Thanks again!
Chuck Saunders
22:26 19 Feb 21
Great professional service in a timely manner. Techs are always knowledgeable and friendly. Always on time.
Paul Clark
16:09 18 Feb 21
The service was great as always. Only issue: I told scheduler when I'd be home for the service appointment but this info was apparently not communicated to the service tech.
Rick Hendricks
13:15 18 Feb 21
Heat pump portion of central air unit failed and needed replacement. Benson's price and Google reviews were key determinants in selecting them as the source for a new unit. All communication was timely and responsive. Installation crew (Jamel et al) were prompt, courteous, professional and very competent in installing our new 3 ton unit. They removed the old unit and cleaned up their worksite, totally professional attitude. We look forward to having Benson's service our HVAC units on their semi-annual Gold plan for years to come. I cannot recommend them highly enough. Thank you!
tally mike
18:14 17 Feb 21
Jennifer Meadows
16:04 17 Feb 21
Always prompt, professional, courteous and thourough.
Andre Jawde
12:58 16 Feb 21
Phillip provided Superior expertise and professionalism and is a credit to your firm
Amy Mitchell
18:37 15 Feb 21
Sheryl Grossman
23:48 12 Feb 21
Lisa Blickenderfer
23:09 12 Feb 21
Thomas Herndon
17:43 12 Feb 21
Hugh Prine
23:27 11 Feb 21
Very pleasant young man who text when he was coming a d included a picture of himself for our protection and peace of mind. His work was quickly done and he made recommendations on how to improve our AC functioning. He gets a big A+for his work, pleasant manners and speed in completing the work in a timely manner.
Cassy Dolgin
22:57 11 Feb 21
Very happy with Benson's; always on time and quality service.
Connie Copeland
20:46 11 Feb 21
Lee was very professional, friendly and helpful! Excellent service. Thank you!Fe.14, 2020: I was very impressed with Josh's punctuality and professional and friendly service! Thanks!
Petra Doan
13:19 11 Feb 21
Leslee Hancock
02:50 11 Feb 21
Robert Prater
14:56 10 Feb 21
For 15 years Benson's has made sure my home HVAC is functioning at all times. Today, during Covid-Times they came to perform my bi-annual maintenance. Because I have 2 systems they sent 2 Technicians to minimize the time it takes to perform service. SMART! All of their employees are the most polite and professional people I have ever dealt with. If your not using Benson's you are missing out. Thank you very much for all the years of great service to my Family.
Ron Sagaert
21:26 09 Feb 21
A truly first class company. Always available, always fair and always on time. They stand behind their product and their work! You have a customer for life in me! Thanks for giving your customers a quality experience.
Kam Green
15:50 09 Feb 21
Richard Chase
21:56 08 Feb 21
James Longhurst
20:59 08 Feb 21
perrymk
20:07 08 Feb 21
Always get courteous service
L GUYAS
19:25 08 Feb 21
We have a maintenance contract with Benson's. They come twice a year to check out and clean the HVAC components. Prompt and efficient.
Mark Herron
15:17 08 Feb 21
Incredible service and communication throughout the whole experience. Highly recommend.
June Cox
20:47 06 Feb 21
COLTON TAY.OR was very professional and very helpful, a nice young man. Explained everything he was doing.
By limiting the time we are inside your home, we help each other! The next time you need service from Benson’s, follow the procedure below. This will ensure the time your technician is at your house is well-spent!
Verify the breaker is on to the AC unit. ***Note*** If the panel is outside and unlocked, our technician will check it.
Make sure the batteries are new in the thermostat.
Turn the air conditioning on at the switch for all thermostats (if more than one is in use).
Move the temperature down 5 degrees to keep the unit operating.
Check all vents to verify that they are open and have good airflow.
Check the air filter and remove and replace as necessary. If you are not able to accomplish this, please let us know ahead of time.
After 10 to 15 minutes of operation, make sure the air is starting to feel cold.
After the technician is finished, reset the thermostat back to its normal setting.
Let us know your email so we can send you our report electronically.
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Gold Level
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For a low price that comes with a heap of extra benefits, signing up for one of our HVAC maintenance plans just makes good sense.
Justin performed a very thorough test, inspection of our two systems. He was very knowledgeable about the operation of HVAC systems and made reasonable recommendations. We look forward to having him return for future services per the agreement.
Tom Clemons
12:04 04 Mar 21
We have maintained our service contract with Benson's for over the past 12 years. They provide outstanding and timely service when needed for problem calls and do a great maintenance exam every 6 months.
Ann Kozeliski
13:52 02 Mar 21
Phillip was very professional and thorough, completing the task in a timely manner. He was on time, COVID safe and explained everything that he had done and pleasantly answered any questions.
