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Benson’s Reviews In Your Area

Benson’s Heating & Air was started in 1981 with the idea of providing great service in and around the Tallahassee area. With highly trained technicians and incredible customer service, we are happy to offer repairs, installation and maintenance services on air conditioners and heaters as well as indoor air quality products. We offer a number of high quality products including ductless units and Patriot UV lights.

Our company serves the Tallahassee, FL area and beyond. We invite you to read some of our reviews below from clients in your area. 

Bensons Installation Truck Driving

Recent Jobs and Reviews

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 15617 customer reviews

Customers say: The overall sentiment expressed across these reviews is overwhelmingly positive, reflecting high levels of customer satisfaction with the service provided. Customers consistently praise the professionalism, courtesy, and friendliness of the technicians, highlighting their polite demeanor and excellent interpersonal skills. A dominant theme throughout the feedback is the thoroughness and knowledge demonstrated by service providers, with many customers noting detailed inspections, clear communication, and comprehensive explanations of work performed. Timeliness and efficiency are frequently mentioned as strengths, with technicians arriving on schedule and completing tasks promptly. Customers express appreciation for the hardworking nature of the staff, their attention to detail, and their ability to maintain professionalism even in challenging conditions. The reviews convey a strong sense of trust and confidence in the technical competence of the team, with many describing technicians as knowledgeable, skilled, and well-prepared. The positive emotional tone reflects satisfaction not only with the quality of work but also with the respectful and personable interactions customers experienced. Overall, the feedback indicates a service organization that consistently delivers excellent customer experiences through a combination of technical expertise, professional conduct, and genuine courtesy.

At a glance

Benson's Heating and Air Conditioning has completed 10 jobs in November 2026.

The 25 customer reviews shown here average 5.0 out of 5.

The most recent job was on November 9, 2026.

Recent work covers Tallahassee, FL, Monticello, FL and Carrabelle, FL.

Job Locations and Reviews

Hunter C.
Hunter C. Checked in
11/09/2026- I arrived on site to find a section of 5” flex ductwork had been filled with water when a section of the house flooded and is coming apart, which will need to be replaced. I also found and re-secured a different section of ductwork to its floor vent while I was on location. I was unable to locate any other issues with the ductwork at this time so I informed the homeowner of the section of ductwork that needs to be replaced. The customer agreed and signed off on the estimate to replace this 5” flex duct and we will contact him to schedule the job when the materials arrive.
Tallahassee, FL 32309
Review
Great job!
CLEMENT - Monticello, FL 32344
Julian M.
Julian M. Checked in
Today I arrived on site to perform a routine tune-up on the whole-home HVAC system, including the garage air handler and the side-of-house heat pump. The equipment was found in fair condition, and all tasks were completed to ensure proper system operation. **System Inspection & Maintenance:** * Inspected the air handler and heat pump, noting the coils and overall equipment condition as fair. * Serviced the condensate drain system by clearing the drain line, securing it with a hanging strap, cleaning the primary and secondary drain pans, and testing the safety switch. * Inspected the blower wheel, drain pans, electrical wiring security, and ductwork, confirming all are in good working condition. * Dusted the return grills and thermostat. * Verified the customer declined new filters to provide their own for the 20x30x1 pleated filter slot. **Electrical & Operational Testing:** * Tested the blower motor, heat strip kit, condenser fan motor, compressor, contactor, defrost control board,
Tallahassee, FL 32303
Shemai’ah G.
Shemai’ah G. Checked in
Today I arrived on site to perform a tune-up on the whole-home HVAC system, including the crawl space furnace and backyard straight cool outdoor unit. The equipment is currently in fair condition and working properly. **Inspection and Maintenance** * Washed the 20x25x5 air filter. * Inspected the indoor and outdoor coils, blower wheel, burners, exhaust flue, heat exchanger, primary drain pan, and ductwork; all are clean, in good condition, and working properly. * Cleared the condensate drain line, verified it is properly strapped, cleaned the primary drain pan, and tested the safety switch. * Tested carbon monoxide levels, measuring 0.00 PPM. * Recorded a return air temperature of 67.0°F and a supply air temperature of 95.0°F. **Electrical and System Testing** * Tested the inducer draft motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, electrical wiring, and furnace control board; all are
Tallahassee, FL 32301
Tiara B.
Tiara B. Checked in
Today I arrived on site to perform a routine HVAC system tune-up. **Indoor Maintenance & Inspection** * Inspected the attic Air Handler (AHU); overall condition is good. * Replaced the 20x30x1 pleated air filter using the customer's spare. * Inspected the indoor coil, blower wheel, primary drain pan, secondary drain pan, and ductwork; all are in good condition. * Cleared the condensate drain line, ensured it is properly strapped, and successfully tested the safety switch. **Outdoor Maintenance & Inspection** * Inspected the side-of-house Heat Pump Condenser; the outdoor coil was dirty and was cleaned. **Electrical & Operational Testing** * Tested electrical wiring, contactor, defrost control board, heat strip kit, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, compressor, and condenser fan motor. All components are secured and operating within manufacturer specifications. * Restored power to the units and verified proper thermostat op
Monticello, FL 32344
Lee G.
Lee G. Checked in
Today I arrived on site to perform a tune-up on the heat pump and air handler system. * **Indoor Unit Inspection & Maintenance** * Inspected the garage/attic air handler, indoor coil, blower wheel, heat exchanger, and ductwork; all are in good, clean condition. * Checked the 20x20x1 1" pleated filter. The customer has spare filters and opted to replace them independently. * Measured return air temperature at 65.0°F and supply air temperature at 96.0°F. * **Outdoor Unit & Electrical Testing** * Inspected the side-of-house heat pump and outdoor coil; both are in good condition. * Tested the blower motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring. All components are secured and operating within manufacturer specifications. * **Condensate Drain System** * Cleared the condensate drain line and verified it is properly strapped and secured. * Cleaned the primary and secondary drain pans. * Tested the safe
Tallahassee, FL 32303
Bryce D.
Bryce D. Checked in
Today I arrived on site to perform a tune-up on the whole-home HVAC system, including the closet air handler and the side-house heat pump. The system is currently in fair condition and working properly. **System Inspection & Maintenance** * Checked the clean indoor and outdoor coils. * Verified the 20x20x4 pleated filter; customer preferred to replace it themselves using their spare filters. * Inspected the blower wheel, primary drain pan, and secured electrical wiring, confirming all are in good condition. * Dusted the thermostat, checked its batteries, and verified proper operational controls. **Electrical & Operational Testing** * Tested the blower motor, heat strip kit, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring. All components are operating within manufacturer specifications. * Recorded a return air temperature of 70.0°F and a supply air temperature of 97.5°F. **Condensate Drain System Services** * Cleared the
Tallahassee, FL 32311
Bryce D.
Bryce D. Checked in
Today I arrived on site to perform a system tune-up on the garage air handler and the heat pump located on the side of the house. * **Maintenance & Inspection** * Cleaned and inspected the indoor coil, outdoor coil, blower wheel, and primary drain pan. * Replaced the whole-home 20x20x1 pleated air filter using the customer's spare. * Inspected and secured all electrical wiring. * Verified the condensate drain line was properly strapped and secured. * **Drain System Service** * Cleared the condensate drain line. * Cleaned out the primary drain pan. * Tested the condensate safety switch to ensure proper operation. * **Electrical & Component Testing** * Tested the blower motor, heat strip kit, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, and contactor. All components are fully operational within manufacturer specifications. * **Operational Testing & Final Checks** * Recorded a return air temperature of 74.0°F and a supply air temperature of 1
Tallahassee, FL 32309
Bryce D.
Bryce D. Checked in
Today I arrived on site to perform a tune-up on the whole-home HVAC system, ensuring all components are in fair, clean condition and working properly. **System Inspection & Maintenance:** * **Indoor Unit:** Inspected the air handler located in the closet, including the indoor coil and blower wheel. * **Filter:** Checked the 14x20x1" pleated filter; the customer elected to replace it independently using their own spares. * **Outdoor Unit:** Inspected the heat pump located on the side of the house, including the outdoor coil. **Electrical & Operational Testing:** * Tested the blower motor, heat strip kit, condenser fan motor, compressor, contactor, electrical wiring, and all capacitors (blower, compressor, and fan run capacitors); all tested within manufacturer specifications. * Secured electrical wiring. * Restored power to the system, dusted the thermostat, and verified proper thermostat operation. * Recorded system temperatures: Return air at 75.0°F and supply air at 96.6°F. **Co
Tallahassee, FL 32311
Bryce D.
Bryce D. Checked in
Today I arrived on site and performed a full HVAC system tune-up. The equipment is currently in fair condition and working properly. **Filter and Air Handling Maintenance** * Replaced the whole-home 14x20x1 pleated air filter in the attic Air Handler using customer-provided spares. * Inspected the clean indoor coil, clean outdoor coil, blower wheel, primary drain pan, ductwork, and secured electrical wiring. * Measured a return air temperature of 73.0°F and a supply air temperature of 115.3°F. **Electrical and Component Testing** * Tested and verified proper operation within manufacturer specifications for the CONDENSOR fan motor, blower motor, heat strip kit, compressor, contactor, electrical wiring, and all run capacitors (blower, compressor, and fan). **Drainage and Thermostat Services** * Cleared the condensate drain line, verified it is properly strapped, cleaned out the primary pan, and tested the safety switch. * Checked the thermostat batteries, dusted the unit, tested its
Tallahassee, FL 32303
Matthew E.
Matthew E. Checked in
Today I arrived on site to perform a tune-up on your HVAC system, serving the downstairs area. The equipment is currently in fair condition and working properly. Inspection and Maintenance Checked the indoor air handler located in the closet and the outdoor heat pump in the backyard. Inspected the indoor coil (fair condition) and the outdoor coil (dirty). Verified the 1" pleated filter (size 20x20x1). Inspected the blower wheel, primary drain pan, ductwork, and secured electrical wiring, confirming all are in good condition. Electrical and Operational Testing Tested the blower motor, heat strip kit, compressor, compressor run capacitor, fan run capacitor, and electrical wiring; all are working within manufacturer specifications. Recorded a return air temperature of 76.0°F and a supply air temperature of 103.0°F. Checked thermostat batteries, dusted the thermostat, tested its operation, and restored power to the units. Drainage System Cleared the condensate drain line, verified it is
Tallahassee, FL 32312
Review
We are very pleased with Aidan‘s service for us. He was very personable, friendly, competent, and professional. He explained every aspect of what he was doing, and educated us well in answering questions we had.
Johnston - Tallahassee, FL 32309
Review
Technician was thorough and efficient
Beck - Tallahassee, FL 32312
Review
Good
SANGREGORIO - Tallahassee, FL 32312
Review
Bryce was a very nice young man an did an outstanding job checking my unit.
Hatcher - Monticello, FL 32344
Review
Pleasant and knowledgeable
PENDLETON - Tallahassee, FL 32311
Review
Great service. emailed before arriving.
MCELRATH - Tallahassee, FL 32308
Review
Our technician arrived when he said he would, was pleasant and polite, and handled his work quietly and unobtrusively.
Perkins - Tallahassee, FL 32303
Review
Lee was very polite & knew her stuff. Very professional. Would like to be her regular customer.
BROOKS - Tallahassee, FL 32312
Review
The tech was on time and very efficient.
Me - Tallahassee, FL 32312
Review
Mary Louise Ellis - Tallahassee, FL 32308
Review
AJ was prompt, polite and professional.
Laurel Rauschenberg - Tallahassee, FL 32311
Response from Benson's Heating and Air Conditioning:

Thank you for your feedback. Our team is very thankful.

Review
My service tech Josh was amazing. He was very nice, obviously knowledgeable and explained everything he was looking for and then completed the workall the while being very courteous and smiling. I highly recommend Bensons and Josh!
Frannie Cox - Tallahassee, FL 32301
Response from Benson's Heating and Air Conditioning:

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

Review
Raymond showed up very early in the appointment window rather than having us wait around all day. He was polite, professional, fast, and effective. The whole repair job cost much less than expected as well. An all around excellent experience.
Chris Osmar - Tallahassee, FL 32308
Response from Benson's Heating and Air Conditioning:

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Review
Greatly appreciate Bensons being here first thing on a Saturday morning to get our AC fixed - great professional staff and very open to explaining what the problem was and how it was repaired.
Kevin Coyne - Tallahassee, FL 32301
Response from Benson's Heating and Air Conditioning:

We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our services.

Review
Hunter was the service technician that serviced our unit. The damper was not opening and closing properly causing incorrect air flow. Hunter was able to correctly identify the problem and correct the problem. He was thorough and gave us a detailed explanation of what needed to be done.
Joseph Briggs - Tallahassee, FL 32312
Response from Benson's Heating and Air Conditioning:

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Review
Casey was such a polite and knowledgeable representative of Bensons HVAC. He worked quickly to get my AC working again and provided reassurance that all of the ice would melt. I am very appreciative of his professionalism! Thank you!!! TSBingham
Tamara Bingham - Tallahassee, FL 32312
Response from Benson's Heating and Air Conditioning:

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

Review
Great service...highly recommend Bensons
Rita Hoffman - Tallahassee, FL 32308
Response from Benson's Heating and Air Conditioning:

Thank you for your feedback. Our team is very thankful.

Review
As a new customer with Benson's Heating and Air Conditioning, I was very please with the service. I would recommend Benson's to anyone needing AC service. Garrett was great! Very professional! Experienced technician!
Laura Detsch - Tallahassee, FL 32308
Response from Benson's Heating and Air Conditioning:

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

Review
Great Job! Very thorough and finished servicing in less than one hour, even with training a new technician.
Sam Lamb - Tallahassee, FL 32309
Response from Benson's Heating and Air Conditioning:

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Review
The technicians shared information about what they had done for my HVAC system. They were polite and friendly.
Richard Iverson - Tallahassee, FL 32303
Response from Benson's Heating and Air Conditioning:

We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our services.

Review
Lee - Great, friendly service!
Madelon Horwich - Tallahassee, FL 32301
Response from Benson's Heating and Air Conditioning:

Thank you for taking the time to leave such a positive review! We're glad to hear you had a great experience with us.

Review
Gary Nicholson - Carrabelle, FL 32322
Response from Benson's Heating and Air Conditioning:

Thank you for your feedback. Our team is very thankful.

Review
He was great! Very professional, clear communication, fixed the problem quickly.
Emma Stein - Tallahassee, FL 32303
Response from Benson's Heating and Air Conditioning:

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Review
gordon bedwell - Tallahassee, FL 32308
Response from Benson's Heating and Air Conditioning:

We are so glad to hear that you had a good experience.

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