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Benson’s Reviews In Your Area

Benson’s Heating & Air was started in 1981 with the idea of providing great service in and around the Tallahassee area. With highly trained technicians and incredible customer service, we are happy to offer repairs, installation and maintenance services on air conditioners and heaters as well as indoor air quality products. We offer a number of high quality products including ductless units and Patriot UV lights.

Our company serves the Tallahassee, FL area and beyond. We invite you to read some of our reviews below from clients in your area. 

Bensons Installation Truck Driving

Recent Jobs and Reviews

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 15482 customer reviews

Customers say: The overall sentiment expressed across these reviews is overwhelmingly positive, reflecting high levels of customer satisfaction with the service provided. Customers consistently praise the professionalism, courtesy, and knowledge demonstrated by the technicians, with many highlighting their punctuality and efficiency. A recurring theme is the thoroughness of the work performed, with reviewers appreciating detailed explanations of services completed in an understandable manner. The friendly and personable nature of the service representatives stands out as a significant positive, with multiple customers noting the pleasant interactions and compassionate approach, even during challenging circumstances. Customers frequently mention that technicians went above and beyond expectations, left work areas clean and orderly, and completed tasks without disrupting their daily routines. The reliability and consistency of superior service is emphasized, with several reviewers expressing confidence in the company's ability to deliver excellent results every time. The tone is enthusiastic and appreciative, with many customers explicitly stating they would welcome the same technicians for future service calls, indicating strong trust and satisfaction with the quality of work and customer care provided.

At a glance

Benson's Heating and Air Conditioning has completed 10 jobs in September 2026.

The 25 customer reviews shown here average 5.0 out of 5.

The most recent job was on September 19, 2026.

Recent work covers Tallahassee, FL, Monticello, FL, Quincy, FL, Crawfordville, FL and Carrabelle, FL.

Job Locations and Reviews

Review
From Julia answering my initial call to Hunter completing the repair, the assistance and service were excellent! Hunter quickly identified and resolved the issue. Thank you Benson’s Team!
Mcgrady - Monticello, FL 32344
Hunter C.
Hunter C. Checked in
09/19/2026- I arrived on site to find the 70 and 7.5 turbo 200X capacitor had swelled up and failed. I replaced the faulty capacitor with truck stock before testing the unit. The system started working properly and cooling without any issues. I also replaced the 20x30x1 air filter with the customer provided filter. This unit is currently working and cooling properly at the time of service.
Monticello, FL 32344
Review
Excellent Serice tech
JONES - Tallahassee, FL 32317
Review
Great Service
RUSSELL - Tallahassee, FL 32308
Jaylen G.
Jaylen G. Checked in
Today I arrived on site to perform a tune-up on your HVAC system. Indoor Unit Service (AMANA Air Handler) Located the AMANA Air Handler in the attic. Replaced the 20x20x1 pleated 1" filter with a customer-provided spare. Checked the indoor coil; condition is fair. Inspected the blower wheel, secondary drain pan, primary drain pan, electrical wires, and ductwork; all are in good condition. Cleared the condensate drain line and tested the safety switch. Confirmed the drain line is strapped and secured. Outdoor Unit Service (GOODMAN Heat Pump) Located the GOODMAN Heat Pump on the side of the house. Checked the outdoor coil; condition is fair. Electrical System Check Tested the blower motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring. All components are working within manufacturer specifications. System Performance & General Maintenance Measured return air temperature at 78.0°F and supply air tempera
Crawfordville, FL 32327
Bryce D.
Bryce D. Checked in
Today I arrived on site to perform maintenance on your HVAC system. ### Indoor Unit Service (Attic AHU) * Replaced the 16x20x4 pleated 2-6" filter. * Confirmed the indoor coil is in good condition. * Inspected the blower wheel, secondary drain pan, primary drain pan, and electrical wires; all are in good condition and secured. * Recorded a return air temperature of 73.0 degrees Fahrenheit. ### Outdoor Unit Service (Back Yard Heat Pump) * Cleaned the dirty outdoor coil. ### Electrical Component Checks * Tested and confirmed proper operation of the blower motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring. ### Overall System Status * The overall equipment condition is good. Today I arrived on site to perform a tune-up on your HVAC system. ### Indoor Unit Service (CLOSET AHU) * Replaced the 20x25x4 pleated 2-6" filter. * Confirmed the indoor coil is i
Tallahassee, FL 32309
Bryce D.
Bryce D. Checked in
Today I arrived and replaced the UV Bulb.
Tallahassee, FL 32308
Review
Excellent Service
FERRIS - Tallahassee, FL 32309
Julian M.
Julian M. Checked in
Today I arrived on site to perform a tune-up on your HVAC system. ### Overall Equipment Status * The package unit is in fair condition. * The indoor package unit is located in the whole home area. * The outdoor package unit is in the backyard. ### Maintenance Actions * **Filtration:** Replaced the 20x20x1 pleated 1" filter using a customer-provided spare. * **Coil Cleaning:** * Cleaned the dirty indoor coil. * Cleaned the dirty outdoor coil. * **Condensate System:** * Cleared the drain line. * Cleaned out the primary and secondary drain pans. * Tested the safety switch. * Ensured the condensate drain line is connected and strapped. * **General Service:** * Dusted the return grills and thermostat. * Restored power to the units. * Checked thermostat batteries and tested its operations. ### Component Inspections & Tests * **Electrical Components (Working Properly):** Blower motor, condenser fan motor, compressor, blo
Tallahassee, FL 32303
Matthew E.
Matthew E. Checked in
Today I arrived on site to perform a tune-up on your HVAC system. Indoor Unit Service Inspected the air handler in the closet; overall condition is fair. Checked the 24x24x1 pleated 1" filter. Inspected the indoor coil; condition is fair. Tested return air temperature at 75.0°F and supply air temperature at 59.0°F. Outdoor Unit Service Inspected the heat pump on the side of the house; overall condition is fair. Checked the outdoor coil; condition is fair. Electrical Component Checks Tested blower motor, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring; all are working properly within manufacturer specifications. System Component Inspections Inspected the blower wheel, primary drain pan, secured electrical wires, and ductwork; all are in good condition. Condensate System Maintenance Cleared the drain line. Cleaned out the primary pan. Tested the safety switch. Confirmed the drain line is connected and strapped down. Addition
Quincy, FL 32352
Bryce D.
Bryce D. Checked in
Today I arrived on site to perform a tune-up on your HVAC system. ### Indoor Unit Service * Serviced the attic air handler. * Washed the washable 20x25x5 filter. * Confirmed the indoor coil is clean and in fair condition. * Inspected the blower wheel, primary drain pan, secured electrical wires, and ductwork; all are in good condition. ### Outdoor Unit Service * Serviced the backyard heat pump. * Confirmed the outdoor coil is clean and in fair condition. ### Electrical Component Checks * Tested the blower motor, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring. All are working properly within manufacturer specifications. ### System Performance & Maintenance * Measured return air temperature at 74.0°F and supply air temperature at 58.0°F. * Cleared the condensate drain line, cleaned the primary pan, and tested the safety switch. * Confirmed the condensate drain line is connected and strapped down. *
Tallahassee, FL 32309
Jaylen G.
Jaylen G. Checked in
Today I arrived on site to perform maintenance on your HVAC system. GARAGE ATTIC Air Handler Replaced the 20x25x4 pleated 2-6" filter. Checked the indoor coil; condition is fair. Inspected the blower wheel, secondary drain pan, primary drain pan, electrical wires, and ductwork; all are in good condition. Tested the blower motor, blower run capacitor, and electrical wiring; all are working properly. Recorded return air temperature at 78.0°F and supply air temperature at 59.0°F. CARRIER Heat Pump Checked the outdoor coil; condition is fair. Tested the condenser fan motor, compressor, compressor run capacitor, fan run capacitor, and contactor; all are working properly. additional checked thermostat operation dusted thermostat dusted return grill Cleaned condenser Checked drain line/ cleared drain line
Crawfordville, FL 32327
Julian M.
Julian M. Checked in
Today I arrived on site to perform a tune-up on your HVAC system. ### Overall System Check * Inspected the package unit, noting its fair condition. * Checked the indoor coil, finding it in fair condition. * Inspected the outdoor package unit and its coil, both in fair condition. * Confirmed the whole home area unit services. ### Filtration and Airflow * Checked the 20x20x1 pleated 1" filter. * Noted the customer has spare filters and will replace them. * Measured return air temperature at 75.0°F and supply air temperature at 54.0°F. ### Electrical Component Testing * Tested the blower motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, contactor, defrost control board, and electrical wiring. All are working properly within manufacturer specifications. ### Component Inspections * Inspected the blower wheel, exhaust flue, burners, secondary drain pan, primary drain pan, secured electrical wires, ductwork, and he
Tallahassee, FL 32301
Matthew E.
Matthew E. Checked in
Today I arrived on site to perform a tune-up on your HVAC system. Indoor Unit Service Inspected the Air Handler in the crawl space; overall condition is fair. Washed the 20x20 pleated 2-6" washable filter. Noted the indoor coil is in fair condition. Checked the blower wheel, primary drain pan, electrical wires, and ductwork; all are in good condition. Outdoor Unit Service Inspected the Heat Pump on the side of the house; overall condition is fair. Noted the outdoor coil is in fair condition. Electrical Component Checks Tested the blower motor, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring; all are working properly within manufacturer specifications. System Performance & Maintenance Measured return air temperature at 73.0°F and supply air temperature at 55.0°F. Cleared the condensate drain line, cleaned the primary pan, cleaned the condensate pump, and tested the safety switch. Confirmed the condensate drain line is conne
Quincy, FL 32351
Review
The technician did a marvelous job! He was professional, courteous, and provided excellent service. I’m very pleased with the work.
Ward - Quincy, FL 32352
Review
Premedication of arrival!! Thorough work completed expeditiously Focused report w/ diagnosis & prognosis Reviewed future maintenance options
VANDERLAN - Tallahassee, FL 32312
Review
On time and efficient
Saunders - Tallahassee, FL 32317
Review
Jaylen was on time, very pleasant, and respectful.
Debra - Tallahassee, FL 32303
Review
Excellent service
Sharon D - Tallahassee, FL 32309
Review
He did a great job. Everything went well. Perfect 😁
FISHER - Monticello, FL 32344
Review
Mary Louise Ellis - Tallahassee, FL 32308
Review
AJ was prompt, polite and professional.
Laurel Rauschenberg - Tallahassee, FL 32311
Response from Benson's Heating and Air Conditioning:

Thank you for your feedback. Our team is very thankful.

Review
My service tech Josh was amazing. He was very nice, obviously knowledgeable and explained everything he was looking for and then completed the workall the while being very courteous and smiling. I highly recommend Bensons and Josh!
Frannie Cox - Tallahassee, FL 32301
Response from Benson's Heating and Air Conditioning:

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

Review
Raymond showed up very early in the appointment window rather than having us wait around all day. He was polite, professional, fast, and effective. The whole repair job cost much less than expected as well. An all around excellent experience.
Chris Osmar - Tallahassee, FL 32308
Response from Benson's Heating and Air Conditioning:

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Review
Greatly appreciate Bensons being here first thing on a Saturday morning to get our AC fixed - great professional staff and very open to explaining what the problem was and how it was repaired.
Kevin Coyne - Tallahassee, FL 32301
Response from Benson's Heating and Air Conditioning:

We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our services.

Review
Hunter was the service technician that serviced our unit. The damper was not opening and closing properly causing incorrect air flow. Hunter was able to correctly identify the problem and correct the problem. He was thorough and gave us a detailed explanation of what needed to be done.
Joseph Briggs - Tallahassee, FL 32312
Response from Benson's Heating and Air Conditioning:

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Review
Casey was such a polite and knowledgeable representative of Bensons HVAC. He worked quickly to get my AC working again and provided reassurance that all of the ice would melt. I am very appreciative of his professionalism! Thank you!!! TSBingham
Tamara Bingham - Tallahassee, FL 32312
Response from Benson's Heating and Air Conditioning:

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

Review
Great service...highly recommend Bensons
Rita Hoffman - Tallahassee, FL 32308
Response from Benson's Heating and Air Conditioning:

Thank you for your feedback. Our team is very thankful.

Review
As a new customer with Benson's Heating and Air Conditioning, I was very please with the service. I would recommend Benson's to anyone needing AC service. Garrett was great! Very professional! Experienced technician!
Laura Detsch - Tallahassee, FL 32308
Response from Benson's Heating and Air Conditioning:

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

Review
Great Job! Very thorough and finished servicing in less than one hour, even with training a new technician.
Sam Lamb - Tallahassee, FL 32309
Response from Benson's Heating and Air Conditioning:

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Review
The technicians shared information about what they had done for my HVAC system. They were polite and friendly.
Richard Iverson - Tallahassee, FL 32303
Response from Benson's Heating and Air Conditioning:

We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our services.

Review
Lee - Great, friendly service!
Madelon Horwich - Tallahassee, FL 32301
Response from Benson's Heating and Air Conditioning:

Thank you for taking the time to leave such a positive review! We're glad to hear you had a great experience with us.

Review
Gary Nicholson - Carrabelle, FL 32322
Response from Benson's Heating and Air Conditioning:

Thank you for your feedback. Our team is very thankful.

Review
He was great! Very professional, clear communication, fixed the problem quickly.
Emma Stein - Tallahassee, FL 32303
Response from Benson's Heating and Air Conditioning:

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Review
gordon bedwell - Tallahassee, FL 32308
Response from Benson's Heating and Air Conditioning:

We are so glad to hear that you had a good experience.

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