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Google Rating

4.8

Based on 1373 reviews

Benson's Heating and Air Conditioning

4.8

Keith E Ouellette

14:56 27 May 22

Normal maintenance visit. Was responsive to our questions for service improvements.

Brenda Brand

15:47 26 May 22

We have lived in Tallahassee for almost three years. My daughter recommended Benson upon our arrival. We have been with them ever sense.

Christina DeMeo

01:04 26 May 22

Steve Berto

21:50 25 May 22

We noticed our A/C wasn't cooling when we returned from Church on Saturday evening. I called Benson's 24 hour line and was scheduled to have a technician come out on Sunday morning. Lee came out at 8:30am and promptly found out that the dual run capacitor was faulty and replaced it under warranty. He had our system up and cooling in 30 minutes! He was very professional and explained what the problem was. Both my wife and I are in our 70's and we really appreciated the prompt service. Thankfully we have a service contract with Benson's which is well worth it. We had Benson's install our system when our original system died and have had a service contract with them every since. We are glad we went with Benson's and every time they come out to inspect our system they are very professional and thorough. We couldn't be happier with their service!

Robert Cowdery

22:00 20 May 22

Logan was very professional and polite. He is an excellent representative for your company. I have always been a satisfied customer and remain so.

thomas R

21:52 19 May 22

Great service explains each step. Josh was very friendly and did an outstanding service check!

Larry Myers

19:54 19 May 22

These folks are the very best. My technician today was very friendly and professional. Performed maintenance on both of my systems. They always do a good and thorough job of checking the systems and cleaning them. Very professional.

Nicole Fazzari

14:02 18 May 22

Great service and expertise! Would highly recommend!

J Ervin-Hang

01:57 18 May 22

Great work and very professional.

Linda Blair

18:59 15 May 22

Technician very well mannered and professional. Appears to have done a very thorough maintenance job.

Skunkhogger Ps-4

19:26 12 May 22

Another very pleasant experience with the Benson's crew. Always courteous, knowledgeable,and efficient. It's true, you get what you pay for. Wholeheartedly recommend Benson's Heating and Air.Put this post up several months ago. Benson's was just out today, and as I've said before, another pleasant experience, another Five Star employee, hope he can come out next time, another Five Star all around experience.Thanks again!

G M

11:46 12 May 22

Was referred to Daniel by Gene at Tallahassee roofing for furnace exhaust replacement. Never returned phone calls!

Tony Audie

15:52 10 May 22

Great service from a great company!

Betsy Moore

14:03 10 May 22

Tiny Mammen

01:33 10 May 22

Mr Benson is a true professional. Him and his team where on time clean and super friendly. They removed my entire system and installed the best system for my house needs and did not try to up sell me for stuff I did not need. I will use no other company to work on my home.

William Donalson

21:51 09 May 22

Your technicians are always extremely helpful and courteous.Could not be happier. Great work, Bensons.

Deborah Thompson

20:26 08 May 22

Benson's technicians are punctual, thorough and very polite. Service personnel are on time and give a full detail of their work.

Susan Park

18:32 05 May 22

Samuel Green was friendly and professional. I will request him in November for our semi annual service.

Karen Griffin

16:55 05 May 22

Mr. Barrantine and his partner were very polite and professional throughout the service call. As always we are very pleased with the servicing of our A/C unit... Thank you.

Bill Needham

12:20 05 May 22

Technician was prompt and professional.

Alan Strowd

13:52 04 May 22

Susan Brock

19:25 02 May 22

I have been a Benson's customer for almost 30 years and have always been pleased with the service provided by the technicians. I would recommend Benson's to anyone who needs to replace or maintain their heating and air unit. All of the technicians are wonderful. Kind and knowledgeable, they always do a great job.

Brenda Hatcher

22:00 01 May 22

Very professional and thorough.

Bruce Henderson

16:04 01 May 22

Technician was on time & went right to work. He explained what he did & provided simple information about the programmable thermostat.Was friendly & pleasant.

Bob Fish

12:54 01 May 22

Very professional and courteous young man. Did a thorough job. Thanks.

charlie feehrer

15:30 29 Apr 22

My family has been using Benson's Heating and Air Conditioning for over a decade. When they mess up, they make it right. Fantastic customer service, terrific technical service, superior installation, excellent management. It doesn't get any better in Leon County and surrounding areas than Benson's. You can take that to the bank.

Keith Fernbach

00:41 28 Apr 22

Lee was on time as scheduled. He performed the necessary maintenance making sure the unit was working properly. He made suggestions to help the outside unit to work more efficiently. Benson's has been a great business to work with.

Carol Hedtke

21:23 26 Apr 22

Have a home warrantee which would have covered this. They could not come for four days and temperature was 85 in the house. Called Benson's and with the help of Brie, service tech came that night and had my air conditioner running again. Thanks for good continual service.

Synde G

19:10 24 Apr 22

N/a

Mike Illers

17:17 24 Apr 22

phil harman

17:37 22 Apr 22

Matthew Lanahan

14:22 22 Apr 22

Arthur Hall

14:44 20 Apr 22

Mary King

20:08 19 Apr 22

Sheryl Burgess

19:21 19 Apr 22

Raymond checked all aspects of my unit. Changed my filter, explained the thermostat settings, U/V light was out but unable to replace bulb as it was explained ballast needed replacing. Technician was courteous and efficient .

Joseph Lombardi

00:46 19 Apr 22

Brandon was very transparent about the work and determined to resolve our AC issues. Customer satisfaction was definitely job 1 for Brandon. We thank you for your service.

00 Buck

00:37 19 Apr 22

Fair priced...great service...

Mark Canning

01:17 16 Apr 22

Jacob is a very personable young man, very polite and he seemed very efficient in performing his duties.

Rosalie Hill

00:30 15 Apr 22

Gustavo Rubio

13:16 14 Apr 22

Logan was a great help

Dave Jacobsen

22:41 13 Apr 22

Christopher Bernhardt

13:52 12 Apr 22

Your employee sped through a school zone by Raa middle school this morning at 9:51 AM. absolutely flying and then started tailgating me. I've heard you guys are good, but put a really sour taste in my mouth and you should talk to employees about professional driving when they're driving around billboards.

Rony Sanchez-Martinez

21:41 08 Apr 22

Julie Harrington

16:26 07 Apr 22

Seth was very efficient and clearly expressed the results of my hvac system maintenance process; would highly recommend!

Jay Wells

16:17 07 Apr 22

Said they couldn’t help me.

Armando Oliva

20:12 05 Apr 22

UPDATE: Since my last post, the Benson's Technical Team have gone above and beyond in their level of support and services. Since then, I have purchased two gold plans! I would really encourage folks to look into their maintenance plans. Thank you for your timely and quality service!Very dissapointed with my first gold plan maintenance service. First, it seemed the technician wasn't sure what he was supposed to do. He asked if there were any issues going on. I had to explain what had previously happened to our AC system and that he was scheduled to provide a gold plan maintenance service. It is my understanding this information is available to technicians to provide them with historical context before they arrive to the customers home. Secondly, I have a picture that I will send showing my old AC filter being jammed up into the AC handler. Again, its my understanding being a gold plan member, Im suppose to get my filter replaced and provided additional filters for future use. The technician also provided an estimate for a part that should be replaced by the next maintenance check. At this point, I dont have a lot of confidence in this technician based on the quality of work and lack of preparedness to do his job. I hope you share this feedback with mgmt and the technician. Hope he takes this feedback constructively and learns from this experience. I would like to get someone with more experience to double check the work he recently completed at my home. Thank you.

Dean Lafleur

00:08 03 Apr 22

Nice people and great service .

Jerry Martin

16:18 01 Apr 22

Justin was very professional and courteous. He deserves a raise for his knowledge and how he conducts himself towards his clients

John Meade

14:09 31 Mar 22

Kathleen Hauser

20:19 30 Mar 22

Eric was amazing! Called ahead of time, came out and very thoroughly reviewed everything.

See all reviews Write a review

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