We noticed our A/C wasn't cooling when we returned from Church on Saturday evening. I called Benson's 24 hour line and was scheduled to have a technician come out on Sunday morning. Lee came out at 8:30am and promptly found out that the dual run capacitor was faulty and replaced it under warranty. He had our system up and cooling in 30 minutes! He was very professional and explained what the problem was. Both my wife and I are in our 70's and we really appreciated the prompt service. Thankfully we have a service contract with Benson's which is well worth it. We had Benson's install our system when our original system died and have had a service contract with them every since. We are glad we went with Benson's and every time they come out to inspect our system they are very professional and thorough. We couldn't be happier with their service!
Kendall Coates
14:01 12 Jun 21
Ernest Reeve
19:06 11 Jun 21
Service tech was great!! On time, polite and very knowledgeableVery satisfied!!.
Benson's is excellent. Have used them for at least 10 years. They have kept both systems in great shape for 15 and 18 yr. old systems.
Dustin Paulson
14:37 09 Jun 21
Adrienne Bowen
20:27 08 Jun 21
Benson's always does a good job with my system and takes care of any problems with the unit.
Steve Massa
19:47 08 Jun 21
Very professional. On time Clean and cordial.
Susan Chase
15:38 08 Jun 21
Logan was an expert technician who solved the problems I was having with my AC in the home that I had just bought. He was on time and responsive and used great problem solving skills to solve my problem. Thanks for the ease in scheduling as well!
Chadwick McCauley
14:41 08 Jun 21
Mark Whitworth
14:16 08 Jun 21
Technician was polite and seemed to know what he was doing.
Judy Upchurch
21:38 07 Jun 21
Staff were professional and informative!
susan spiccia
21:34 07 Jun 21
Colton is a very fine technician. Polite, knowledgeable and respectful. Send him again next time!!
David Harvey
11:49 07 Jun 21
Collier Clark
16:49 06 Jun 21
Excellent service. Company lets you know who is coming and when by telephone and email with technician's picture and brief biography. Technicians are always. courteous and efficient.
Joe Schuetz
01:07 05 Jun 21
Brandon stayed a good 20 minutes after he had finished working on our unit to ensure it was working. In addition, he made a follow-up call after he left to further guarantee the work. He was easy to talk to and extremely helpful.
Brenda Battiste
14:47 03 Jun 21
Anthony Grossman
03:27 03 Jun 21
Talked to them for over ten minutes to set up an appointment to replace my HVAC system only to learn they do not service mobile homes, not even fairly new, modern mobile homes!!!
Debi de Grummond
18:12 02 Jun 21
Bruce Harrison
17:36 02 Jun 21
Robert Cowdery
20:15 01 Jun 21
Phillip and his partner were very professional and polite. They are excellent representatives for your company. I have always been a satisfied customer and remain so.
Vicki Oneil
18:57 28 May 21
This was an inspection of my HVAC system and was performed professionally. The gentlemen were friendly, polite, thorough and answered all my questions. All while working in my attic during a heat wave which could only be compared to the 7th circle of hades. Thank you!
Deborah Thompson
15:19 28 May 21
Benson's technicians are punctual, thorough and very polite. Service personnel are on time and give a full detail of their work.
Deborah Smith
02:35 26 May 21
My technician from Benson's was Josh. He arrive in a timely manner andwas very professional and courteous.Josh came in and assessed the problem with the AC unitand took care of the problem in no time. Benson's is #1 in my book!Kate
Kevin Alford
17:21 25 May 21
Glenn Hunter
14:59 25 May 21
Theresa Ahlbrandt
16:00 24 May 21
Christina DeMeo
18:42 22 May 21
peggy harris
02:10 22 May 21
Kevin is thorough,very informative and deserves 5 stars, Always on time and so pleasant.
Russell Williams
19:34 21 May 21
The technician did a wonderful and highly professional job.
Michael Collier
14:40 21 May 21
Anthony Matthews
23:09 20 May 21
Janet Stoner
15:13 20 May 21
John Martin
14:46 20 May 21
Mike Fratine
13:05 20 May 21
LOGAN DID AN ECCELLENT JOB,WILL RECOMMEND BOTH THE BUSINESS AND LOGAN TO MY FRIENDS
Linda Graves
17:34 18 May 21
Luke Brown
21:49 17 May 21
Always #1 in all respects. Logan is tremendous--skilled, polite, and explains everything.
Donna F
20:48 15 May 21
Good communication, answered all questions clearly.
Susan Brock
18:42 15 May 21
I have been a Benson's customer for over 25 years and have always been pleased with the service provided by the technicians. I would recommend Benson's to anyone who needs to replace or maintain their heating and air unit.
Robert Williams
16:57 13 May 21
Dywayne did a great job!!! What more can I say!!!
David Mason
19:56 12 May 21
Josh was friendly, told me what he was going to do, and helped install a replacement air filter. When he was done he told me what all he did and helped me order replacement air filters. He did a great job for us.
Arnold Rogers
19:28 12 May 21
Was prompt and thorough. Gave me a great rundown of everything that was done and report card.
Linda Smith
14:06 12 May 21
Benson's has been my H/C company for more than 15 years. Their staff is always prompt, courteous, and well-trained. I give them top marks!
Joyce Dwyer
17:01 09 May 21
James thigpen
00:26 08 May 21
Lori Baldwin
10:24 07 May 21
Trisha Stapleton
19:11 06 May 21
I have been with Benson's for years because of their all around excellent service, and the friendly professionalism of their technicians.
Susan Park
14:01 06 May 21
Samuel Green was friendly and professional. I will request him in November for our semi annual service.
Lisa Orcutt
20:42 05 May 21
Colton performed a bi-annual inspection of our AC system. He fixed a problem that we didn't know we have. Was covered by the annual service agreement, so no additional cost. He was very thorough.
We noticed our A/C wasn't cooling when we returned from Church on Saturday evening. I called Benson's 24 hour line and was scheduled to have a technician come out on Sunday morning. Lee came out at 8:30am and promptly found out that the dual run capacitor was faulty and replaced it under warranty. He had our system up and cooling in 30 minutes! He was very professional and explained what the problem was. Both my wife and I are in our 70's and we really appreciated the prompt service. Thankfully we have a service contract with Benson's which is well worth it. We had Benson's install our system when our original system died and have had a service contract with them every since. We are glad we went with Benson's and every time they come out to inspect our system they are very professional and thorough. We couldn't be happier with their service!
Susan Chase
15:38 08 Jun 21
Logan was an expert technician who solved the problems I was having with my AC in the home that I had just bought. He was on time and responsive and used great problem solving skills to solve my problem. Thanks for the ease in scheduling as well!
Collier Clark
16:49 06 Jun 21
Excellent service. Company lets you know who is coming and when by telephone and email with technician's picture and brief biography. Technicians are always. courteous and efficient.
