Normal maintenance visit. Was responsive to our questions for service improvements.
Brenda Brand
15:47 26 May 22
We have lived in Tallahassee for almost three years. My daughter recommended Benson upon our arrival. We have been with them ever sense.
Christina DeMeo
01:04 26 May 22
Steve Berto
21:50 25 May 22
We noticed our A/C wasn't cooling when we returned from Church on Saturday evening. I called Benson's 24 hour line and was scheduled to have a technician come out on Sunday morning. Lee came out at 8:30am and promptly found out that the dual run capacitor was faulty and replaced it under warranty. He had our system up and cooling in 30 minutes! He was very professional and explained what the problem was. Both my wife and I are in our 70's and we really appreciated the prompt service. Thankfully we have a service contract with Benson's which is well worth it. We had Benson's install our system when our original system died and have had a service contract with them every since. We are glad we went with Benson's and every time they come out to inspect our system they are very professional and thorough. We couldn't be happier with their service!
Robert Cowdery
22:00 20 May 22
Logan was very professional and polite. He is an excellent representative for your company. I have always been a satisfied customer and remain so.
thomas R
21:52 19 May 22
Great service explains each step. Josh was very friendly and did an outstanding service check!
Larry Myers
19:54 19 May 22
These folks are the very best. My technician today was very friendly and professional. Performed maintenance on both of my systems. They always do a good and thorough job of checking the systems and cleaning them. Very professional.
Nicole Fazzari
14:02 18 May 22
Great service and expertise! Would highly recommend!
J Ervin-Hang
01:57 18 May 22
Great work and very professional.
Linda Blair
18:59 15 May 22
Technician very well mannered and professional. Appears to have done a very thorough maintenance job.
Skunkhogger Ps-4
19:26 12 May 22
Another very pleasant experience with the Benson's crew. Always courteous, knowledgeable,and efficient. It's true, you get what you pay for. Wholeheartedly recommend Benson's Heating and Air.Put this post up several months ago. Benson's was just out today, and as I've said before, another pleasant experience, another Five Star employee, hope he can come out next time, another Five Star all around experience.Thanks again!
G M
11:46 12 May 22
Was referred to Daniel by Gene at Tallahassee roofing for furnace exhaust replacement. Never returned phone calls!
Tony Audie
15:52 10 May 22
Great service from a great company!
Betsy Moore
14:03 10 May 22
Tiny Mammen
01:33 10 May 22
Mr Benson is a true professional. Him and his team where on time clean and super friendly. They removed my entire system and installed the best system for my house needs and did not try to up sell me for stuff I did not need. I will use no other company to work on my home.
William Donalson
21:51 09 May 22
Your technicians are always extremely helpful and courteous.Could not be happier. Great work, Bensons.
Deborah Thompson
20:26 08 May 22
Benson's technicians are punctual, thorough and very polite. Service personnel are on time and give a full detail of their work.
Susan Park
18:32 05 May 22
Samuel Green was friendly and professional. I will request him in November for our semi annual service.
Karen Griffin
16:55 05 May 22
Mr. Barrantine and his partner were very polite and professional throughout the service call. As always we are very pleased with the servicing of our A/C unit... Thank you.
Bill Needham
12:20 05 May 22
Technician was prompt and professional.
Alan Strowd
13:52 04 May 22
Susan Brock
19:25 02 May 22
I have been a Benson's customer for almost 30 years and have always been pleased with the service provided by the technicians. I would recommend Benson's to anyone who needs to replace or maintain their heating and air unit. All of the technicians are wonderful. Kind and knowledgeable, they always do a great job.
Brenda Hatcher
22:00 01 May 22
Very professional and thorough.
Bruce Henderson
16:04 01 May 22
Technician was on time & went right to work. He explained what he did & provided simple information about the programmable thermostat.Was friendly & pleasant.
Bob Fish
12:54 01 May 22
Very professional and courteous young man. Did a thorough job. Thanks.
charlie feehrer
15:30 29 Apr 22
My family has been using Benson's Heating and Air Conditioning for over a decade. When they mess up, they make it right. Fantastic customer service, terrific technical service, superior installation, excellent management. It doesn't get any better in Leon County and surrounding areas than Benson's. You can take that to the bank.
Keith Fernbach
00:41 28 Apr 22
Lee was on time as scheduled. He performed the necessary maintenance making sure the unit was working properly. He made suggestions to help the outside unit to work more efficiently. Benson's has been a great business to work with.
Carol Hedtke
21:23 26 Apr 22
Have a home warrantee which would have covered this. They could not come for four days and temperature was 85 in the house. Called Benson's and with the help of Brie, service tech came that night and had my air conditioner running again. Thanks for good continual service.
Synde G
19:10 24 Apr 22
N/a
Mike Illers
17:17 24 Apr 22
phil harman
17:37 22 Apr 22
Matthew Lanahan
14:22 22 Apr 22
Arthur Hall
14:44 20 Apr 22
Mary King
20:08 19 Apr 22
Sheryl Burgess
19:21 19 Apr 22
Raymond checked all aspects of my unit. Changed my filter, explained the thermostat settings, U/V light was out but unable to replace bulb as it was explained ballast needed replacing. Technician was courteous and efficient .
Joseph Lombardi
00:46 19 Apr 22
Brandon was very transparent about the work and determined to resolve our AC issues. Customer satisfaction was definitely job 1 for Brandon. We thank you for your service.
00 Buck
00:37 19 Apr 22
Fair priced...great service...
Mark Canning
01:17 16 Apr 22
Jacob is a very personable young man, very polite and he seemed very efficient in performing his duties.
Rosalie Hill
00:30 15 Apr 22
Gustavo Rubio
13:16 14 Apr 22
Logan was a great help
Dave Jacobsen
22:41 13 Apr 22
Christopher Bernhardt
13:52 12 Apr 22
Your employee sped through a school zone by Raa middle school this morning at 9:51 AM. absolutely flying and then started tailgating me. I've heard you guys are good, but put a really sour taste in my mouth and you should talk to employees about professional driving when they're driving around billboards.
Rony Sanchez-Martinez
21:41 08 Apr 22
Julie Harrington
16:26 07 Apr 22
Seth was very efficient and clearly expressed the results of my hvac system maintenance process; would highly recommend!
Jay Wells
16:17 07 Apr 22
Said they couldn’t help me.
Armando Oliva
20:12 05 Apr 22
UPDATE: Since my last post, the Benson's Technical Team have gone above and beyond in their level of support and services. Since then, I have purchased two gold plans! I would really encourage folks to look into their maintenance plans. Thank you for your timely and quality service!Very dissapointed with my first gold plan maintenance service. First, it seemed the technician wasn't sure what he was supposed to do. He asked if there were any issues going on. I had to explain what had previously happened to our AC system and that he was scheduled to provide a gold plan maintenance service. It is my understanding this information is available to technicians to provide them with historical context before they arrive to the customers home. Secondly, I have a picture that I will send showing my old AC filter being jammed up into the AC handler. Again, its my understanding being a gold plan member, Im suppose to get my filter replaced and provided additional filters for future use. The technician also provided an estimate for a part that should be replaced by the next maintenance check. At this point, I dont have a lot of confidence in this technician based on the quality of work and lack of preparedness to do his job. I hope you share this feedback with mgmt and the technician. Hope he takes this feedback constructively and learns from this experience. I would like to get someone with more experience to double check the work he recently completed at my home. Thank you.
Dean Lafleur
00:08 03 Apr 22
Nice people and great service .
Jerry Martin
16:18 01 Apr 22
Justin was very professional and courteous. He deserves a raise for his knowledge and how he conducts himself towards his clients
John Meade
14:09 31 Mar 22
Kathleen Hauser
20:19 30 Mar 22
Eric was amazing! Called ahead of time, came out and very thoroughly reviewed everything.
We offer two low-cost payment choices. To pay once a year, simply fill out the form below. If you want to split up your payments, please call us at 850-562-3131
to get set up with monthly payments.
Silver Level
Diagnostic Service within 48 hours
15% Discount on Repairs and Filters
Overtime Charge Discounted to $159.95
Two Tune- ups per Year
Discounted Diagnostic of $84.95
$195.00 Off New Complete System
Regular Service Hours Monday-Friday 8am-4pm
After hours Monday-Friday after 4pm, Weekends all day
We noticed our A/C wasn't cooling when we returned from Church on Saturday evening. I called Benson's 24 hour line and was scheduled to have a technician come out on Sunday morning. Lee came out at 8:30am and promptly found out that the dual run capacitor was faulty and replaced it under warranty. He had our system up and cooling in 30 minutes! He was very professional and explained what the problem was. Both my wife and I are in our 70's and we really appreciated the prompt service. Thankfully we have a service contract with Benson's which is well worth it. We had Benson's install our system when our original system died and have had a service contract with them every since. We are glad we went with Benson's and every time they come out to inspect our system they are very professional and thorough. We couldn't be happier with their service!
Larry Myers
19:54 19 May 22
These folks are the very best. My technician today was very friendly and professional. Performed maintenance on both of my systems. They always do a good and thorough job of checking the systems and cleaning them. Very professional.
Skunkhogger Ps-4
19:26 12 May 22
Another very pleasant experience with the Benson's crew. Always courteous, knowledgeable,and efficient. It's true, you get what you pay for. Wholeheartedly recommend Benson's Heating and Air.Put this post up several months ago. Benson's was just out today, and as I've said before, another pleasant experience, another Five Star employee, hope he can come out next time, another Five Star all around experience.Thanks again!