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Benson’s Reviews In Your Area

Benson’s Heating & Air was started in 1981 with the idea of providing great service in and around the Tallahassee area. With highly trained technicians and incredible customer service, we are happy to offer repairs, installation and maintenance services on air conditioners and heaters as well as indoor air quality products. We offer a number of high quality products including ductless units and Patriot UV lights.

Our company serves the Tallahassee, FL area and beyond. We invite you to read some of our reviews below from clients in your area. 

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Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 14247 customer reviews

Customers say: The overall sentiment of the reviews is positive, with a slight inclination towards neutrality. The positive reviews highlight the exceptional customer service, prompt and efficient service, professional and knowledgeable technicians, and overall satisfaction with the services provided by Benson's Heating and Air Conditioning. The negative reviews mainly focus on issues such as cancelled appointments, long wait times, and minor inconveniences during the service process. However, the positive reviews outweigh the negative ones, indicating that the majority of customers have had positive experiences with Benson's services.

Job Locations and Reviews

Review
Mary Louise Ellis - Tallahassee, FL 32308
Review
AJ was prompt, polite and professional.
Laurel Rauschenberg - Tallahassee, FL 32311
Response from Benson's Heating and Air Conditioning:

Thank you for your feedback. Our team is very thankful.

Review
My service tech Josh was amazing. He was very nice, obviously knowledgeable and explained everything he was looking for and then completed the workall the while being very courteous and smiling. I highly recommend Bensons and Josh!
Frannie Cox - Tallahassee, FL 32301
Response from Benson's Heating and Air Conditioning:

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

Review
Raymond showed up very early in the appointment window rather than having us wait around all day. He was polite, professional, fast, and effective. The whole repair job cost much less than expected as well. An all around excellent experience.
Chris Osmar - Tallahassee, FL 32308
Response from Benson's Heating and Air Conditioning:

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Review
Greatly appreciate Bensons being here first thing on a Saturday morning to get our AC fixed - great professional staff and very open to explaining what the problem was and how it was repaired.
Kevin Coyne - Tallahassee, FL 32301
Response from Benson's Heating and Air Conditioning:

We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our services.

Review
Hunter was the service technician that serviced our unit. The damper was not opening and closing properly causing incorrect air flow. Hunter was able to correctly identify the problem and correct the problem. He was thorough and gave us a detailed explanation of what needed to be done.
Joseph Briggs - Tallahassee, FL 32312
Response from Benson's Heating and Air Conditioning:

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Review
Casey was such a polite and knowledgeable representative of Bensons HVAC. He worked quickly to get my AC working again and provided reassurance that all of the ice would melt. I am very appreciative of his professionalism! Thank you!!! TSBingham
Tamara Bingham - Tallahassee, FL 32312
Response from Benson's Heating and Air Conditioning:

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

Review
Great service...highly recommend Bensons
Rita Hoffman - Tallahassee, FL 32308
Response from Benson's Heating and Air Conditioning:

Thank you for your feedback. Our team is very thankful.

Review
As a new customer with Benson's Heating and Air Conditioning, I was very please with the service. I would recommend Benson's to anyone needing AC service. Garrett was great! Very professional! Experienced technician!
Laura Detsch - Tallahassee, FL 32308
Response from Benson's Heating and Air Conditioning:

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

Review
Great Job! Very thorough and finished servicing in less than one hour, even with training a new technician.
Sam Lamb - Tallahassee, FL 32309
Response from Benson's Heating and Air Conditioning:

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Review
The technicians shared information about what they had done for my HVAC system. They were polite and friendly.
Richard Iverson - Tallahassee, FL 32303
Response from Benson's Heating and Air Conditioning:

We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our services.

Review
Lee - Great, friendly service!
Madelon Horwich - Tallahassee, FL 32301
Response from Benson's Heating and Air Conditioning:

Thank you for taking the time to leave such a positive review! We're glad to hear you had a great experience with us.

Review
Gary Nicholson - Carrabelle, FL 32322
Response from Benson's Heating and Air Conditioning:

Thank you for your feedback. Our team is very thankful.

Review
He was great! Very professional, clear communication, fixed the problem quickly.
Emma Stein - Tallahassee, FL 32303
Response from Benson's Heating and Air Conditioning:

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Review
gordon bedwell - Tallahassee, FL 32308
Response from Benson's Heating and Air Conditioning:

We are so glad to hear that you had a good experience.

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