Carrabelle, FL Heating and Air Conditioning
Benson’s Heating & Air Conditioning has been providing air conditioning, heating and indoor air quality services to the residents of Carrabelle, FL and the surrounding areas since 1981! Call us for your installation, repair and maintenance needs on HVAC units. Our experience and service truly set us apart! Read our reviews and find out why your neighbors consider us to be their nearby heating and air company in Carrabelle, FL.
Recent Jobs and Reviews in Carrabelle, FL
Carrabelle, FL at a glance
Benson's Heating and Air Conditioning has completed 25 jobs in Carrabelle, FL between November 2024 and September 2026.
The 26 customer reviews shown here average 4.9 out of 5.
The most recent job was on September 21, 2026.
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Job Locations and Reviews
Bryce D.
Today I arrived on site to perform a tune-up on your HVAC system. ### System Overview * **Overall Equipment Condition:** Fair. * **Serviced Areas:** Downstairs and Upstairs units. ### Indoor Units Service (DOWNSTAIRS HP, UPSTAIRS HP) * **Location:** Closet, Air Handler. * **Filtration:** Replaced 20x25x5 pleated filter. * **Indoor Coil:** Condition is fair. * **Blower Wheel:** Inspected, good condition. * **Primary Drain Pan:** Cleaned out, inspected, good condition. * **Ductwork:** Inspected, good condition. * **Return Air Temperature:** 79.0°F (DOWNSTAIRS HP), 73°F (UPSTAIRS HP). * **Supply Air Temperature:** 59.0°F (DOWNSTAIRS HP), 55°F (UPSTAIRS HP). ### Outdoor Units Service (Heat Pump) * **Location:** Side of House. * **Outdoor Coil:** Fair and clean. ### Electrical & Drainage * **Electrical Components Tested (Working Properly):** Blower Motor, Condenser Fan Motor, Compressor, Compressor Run Capacitor, Fan Run Capacitor, Contactor, Electrical Wir
Carrabelle, FL 32322
Matthew E.
Today I arrived on site to perform maintenance on your CAC/BDP and BRYANT equipment. Indoor Unit Service Inspected the air handler in the closet. Checked the pleated 1" filters (one 20x20x1 and three 12x12x1). Confirmed the customer has spare filters and will replace them. Found the indoor coil in fair condition. Inspected the blower wheel, primary drain pan, electrical wires, and ductwork; all are in good condition. Outdoor Unit Service Inspected the outdoor unit located on the side of the house. Found the outdoor coil in fair condition. Electrical Component Checks Tested the blower motor, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring. All are working within manufacturer specifications. https://visionshare.xoi.io/?id=msf6c55d2d-d427-i265-449d4a2b98dd-u0FD-c54271144df3
Carrabelle, FL 32322
Hunter C.
05/24/2026- I arrived on site to find the fuse blown so I preformed a low voltage short search and located the component that was causing the short to be the thermostat. Since EJ changed this thermostat out on Friday I waived the charge for the thermostat and collected for the short search and fuse. I then focused my efforts on getting the reversing valve to pull into cool mode since we are waiting to order the replacement solenoid. I was able to get the valve to pull into cooling mode correctly with the magnet that EJ left here. After replacing the thermostat with truck stock and getting the valve pulled in I tested the unit and verified that the unit is now cooling properly. The customer is aware that we are waiting to get a replacement solenoid for this unit, however this should keep the customer cool throughout this weekend.
Carrabelle, FL 32322
Hunter C.
05/23/2026- I arrived on site to find the thermostat not sending 24v to the reversing valve to switch the unit into cool mode due to the fact the thermostat somehow reset itself to factory settings. This led the thermostat to have its ISU codes setup for a straight cool unit instead of a heat pump. I reprogrammed the thermostat to the correct heat pump settings before testing the unit. The unit is now cooling properly and all electrical equipment is functioning correctly as well. I tested this unit multiple times and the thermostat worked properly each time. Since the unit is functioning and cooling properly again I left the customer my work phone number and told him to contact either me or the office if he has any issues with the unit. The system is functioning and cooling properly at the time of service.
Carrabelle, FL 32322
Bryce D.
Today I arrived on site and performed a summer time maintenance on your HVAC equipment. **DOWNSTAIRS AH Maintenance:** * Replaced the pleated 1" filter (12x36x1) with a spare provided by the customer. * Confirmed the indoor coil and outdoor coil are in fair and clean condition. * Verified proper operation of the blower motor, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring. * Confirmed the blower wheel, primary drain pan, electrical wires, and ductwork are in good condition. * Cleared the condensate drain line and cleaned out the primary pan. * Tested the safety switch and confirmed the drain line is strapped. * Measured a return air temperature of 78.0°F and a supply air temperature of 55.2°F. * Dusted the thermostat, checked the thermostat batteries, and tested its operation. * Restored power to the units. Today I arrived on site and performed a summer maintenance check on your HVAC equipment. **A
Carrabelle, FL 32322
Bryce D.
Today I arrived on site and performed a summer time maintenance on your HVAC equipment. **Indoor Unit (Air Handler in Attic):** * Washed the washable 16x25x4 filter. * Confirmed the indoor coil is in good condition. **Outdoor Unit (Heat Pump on Side of House):** * Observed the outdoor coil is in fair condition. * Tested and inspected the following electrical components, confirming they are working properly within manufacturer's specifications: * Blower Motor * Condenser Fan Motor * Compressor * Blower Run Capacitor * Compressor Start Capacitor * Fan Run Capacitor * Compressor Run Capacitor * Contactor * Electrical Wiring **System-Wide Checks:** * Inspected the secondary and primary drain pans, electrical wires, and ductwork, all found to be in good working condition. * Cleared the condensate drain line and tested the safety switch. * Confirmed the drain line is strapped. * Measured a return air temperature
Carrabelle, FL 32322
Emonte O.
Today we performed a summer time tune up on your unit,everything is working properly at this time .Thank you for your business. Tallahassee FL View visual findings from this job here - https://visionshare.xoi.io/?id=XA-C707-59813259BE144933B416CFF0596C3420
Carrabelle, FL 32322
Aj S.
Today I arrived on site and performed the following maintenance: **Indoor Unit (Air Handler in Closet):** * Verified the indoor unit is in good condition. * Confirmed the indoor coil is clean and in good condition. * Replaced the pleated 1" filter (12x12x1). **Outdoor Unit (Heat Pump on Side of House):** * Verified the outdoor unit is in good condition. * Confirmed the outdoor coil is clean and in good condition. * Tested and inspected the following electrical components, all operating within manufacturer's specifications: * Blower Motor * Heat Strip Kit * Condenser Fan Motor * Compressor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Defrost Control Board * Electrical Wiring * Electric Heat Strip Kit Safety's * Inspected the following components, all found to be in good working order: * Blower Wheel * Secondary Drain Pan * Primary Drain Pan * Electrical Wires Secured
Carrabelle, FL 32322
Aidan D.
Today I performed a wintertime tuneup on your air conditioning units in Carrabelle FL. Everything is working properly at this time.
Carrabelle, FL 32322
Bryce D.
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler in Attic Closet):** * Verified the unit's overall condition as fair. * Checked and washed the washable filter. * Also inspected the pleated 1" filter (sizes: 12x36x1, 20x30x1, 20x20x4). * Confirmed the indoor coil condition as fair and clean. **Outdoor Unit (Heat Pump on Side of House):** * Verified the outdoor coil condition as fair and clean. * Tested and inspected the following electrical components, confirming they are working properly: * Blower Motor * Condenser Fan Motor * Compressor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Electrical Wiring * Inspected the following components, confirming they are in good condition: * Blower Wheel * Primary Drain Pan * Electrical Wires Secured **System Checks & Adjustments:** * Cleared the drain line and cleaned out the primary
Carrabelle, FL 32322
Jeremy B.
Upon arrival, the customer was worried about a clogged drain line due to the secondary pan under the unit in the closet was almost overflowing. The system has a primary drain pan safety switch so I sent an estimate to put a secondary safety float. Switch in the emergency pan and flushed the drain line. The customer approved the estimate. After flushing the drain line and installing the safety float switch and the emergency pan I then tested the switch and everything tested out OK. The system is operating/cooling properly at this time
Carrabelle, FL 32322
Junior R.
Today I performed a summer time tune up on your equipment.Testing system operations, component amperages, capacitor ratings, cleared the drain line, checked the filter, Your system is working properly at this time. Carrabelle, FL
Carrabelle, FL 32322
Jeremy B.
Today I performed a routine maintenance on your Amana heat pump split system. I checked all electrical connections on both the indoor and outdoor equipment, checked your air filter, flushed your drain line, checked your capacitor ratings, and washed off the condenser outside. Your system is operating/cooling properly at this time.
Carrabelle, FL 32322
Jeremy B.
upon arrival, I found the customers heat pump system not cooling properly due to a melted lug on the contactor burnt up wires in a week capacitor. After further inspecting the system, I sent an estimate to replace the two pole contactor, the dual capacitor and perform a wire repair in the condenser. The estimate was approved. The system is 26 years old and on borrowed time. I did let the customer know and they were interested in a pro proposal on a new system. I emailed them a proposal. They decided to go with the repairs for now. After installing a new capacitor contactor and performing the wire repair. I tested the system operations and your system is operating/cooling as efficient as possible for the age of the system. .
Carrabelle, FL 32322
Brenden N.
Today I performed a routine maintenance on both your Amana heat pump split systems. I checked all electrical connections on both indoor and outdoor equipment, washed your filters, traded your evaporator coil, flushed your drain lines, checked the capacitor ratings, and washed off the condensers outside. After performing the maintenance I tested both upstairs and downstairs system operations. Both systems are operating properly at this time .
Carrabelle, FL 32322
Review
Excellent
Kilian L.
Today I arrived on site and performed a summer time maintenance on your HVAC equipment. **Indoor Unit (Air Handler):** * Observed the air handler located in the closet. * Confirmed the unit services the whole home. * Noted the filter size as 12x12x1 X3. * Customer declined provided filters and will supply their own. * Verified the indoor coil is clean and in good condition. **Outdoor Unit (Heat Pump):** * Observed the heat pump located on the side of the house. * Verified the outdoor coil is clean and in good condition. **Electrical Components:** * Tested and confirmed proper operation of the blower motor, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring. **System Components:** * Inspected and confirmed good condition and proper operation of the blower wheel, secondary drain pan, primary drain pan, and secured electrical wires. **System Performance:** * Measured a retu
Carrabelle, FL 32322
Liam S.
Today, I arrived on site to perform a summer time tune up on the HVAC system. Equipment Condition: * Overall condition rated as good. * Indoor unit located in the attic; type is air handler. * Outdoor unit located on the side of the house; type is heat pump. Filtration: * Pleated 1” filter checked today. * Filter size is 20x20. Indoor Coil Condition: * Coil in good condition and cleaned using a brush today. Outdoor Coil Condition: * Coil in good condition and cleaned today. Electrical Components: * Inspected and tested the following components, all working properly: * Blower Motor * Inducer Draft Motor * Condenser Fan Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Electrical Wiring * No components were found to be malfunctioning. System Inspection: * Blower Wheel, Primary Drain Pan, and Secondary Drain Pan are in good condition. * Electrical wires are secured. Temperature Readings: * Return air temperatu
Carrabelle, FL 32322
Liam S.
Today, I arrived on site to perform a thorough inspection and maintenance on the HVAC system. Overall Condition: * Equipment condition is good. * Indoor unit located in the attic closet, identified as an air handler. * Services both upstairs and downstairs areas. Filtration: * Washable filter, washed today. * Filter size is 20x20. Indoor Coil: * Condition is good and clean. * Brush cleaned today. Outdoor Unit: * Located on the side of the house as a heat pump. * Outdoor coil condition is good and cleaned today. Electrical Components: * All tested electrical components are functioning properly within manufacturer specs: - Blower Motor - Inducer Draft Motor - Heat Strip Kit - Condenser Fan Motor - Compressor - Blower Run Capacitor - Compressor Run Capacitor - Fan Run Capacitor - Contactor - Electrical Wiring System Inspection: * Components in good condition include: - Blower Wheel - Primary Drain Pan - Secondary Drain Pan - Electrical wires secured Temp
Carrabelle, FL 32322
Aidan D.
Today, I arrived on site to perform a wintertime tune-up on the HVAC system. Overall Equipment Condition: * Good condition noted for the entire system. Indoor Unit: * Located in a closet, identified as an air handler. * Services the whole home efficiently. * Pleated 1" filter checked today; customer declined filters and will provide their own. * Filter size confirmed as 20x20x1. * Indoor coil condition is fair and clean. Outdoor Unit: * Positioned on the side of the house, identified as a heat pump. * Outdoor coil condition is good and clean. Electrical Components: * All tested electrical components are functioning properly and within manufacturer specifications: * Blower Motor * Condenser Fan Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Defrost Control Board * Electrical Wiring Inspections: * Blower Wheel, ductwork, electrical wires secured, primary drain pan, and secondary drain pan are in good condition
Carrabelle, FL 32322
Brenden N.
Upon arrival I found the customers split system, not cooling properly due to a bad, dual capacitor in the condenser. I also noticed the condenser coil to be partially plugged with dirt, dust and debris. I sent an estimate for a new capacitor and to clean the coil. The estimates were approved. After installing the new capacitor and cleaning the coil, your system is on and cooling properly at this time
Carrabelle, FL 32322
Brenden N.
Today I performed a maintenance on both your Amana heat pump split systems. I checked all electrical connections on both indoor and outdoor equipment, flushed the drain lines, changed the air filters, checked the capacitor ratings and washed the condensers outside. Both systems are operating properly at this time
Carrabelle, FL 32322
Lee C.
Tucked the wires back in the side of the air handler, replaced the broken cable connector going into the air handler, and strapped wires together so it wouldn’t happen again. No charge, mishap from maintenance yesterday.
Carrabelle, FL 32322
Aidan D.
Today, I arrived on site to perform winter maintenance on the HVAC equipment. Overall Equipment Condition: * Good condition noted for both indoor and outdoor units. Indoor Unit Details: * Located in a closet, functioning as an air handler. * Services the whole home. * Filtration system is a pleated 1" filter; customer declined filters and will provide their own. * Filter sizes: 20x20 and 12x12. * Indoor coil is clean and in good condition. Outdoor Unit Details: * Located on the side of the house, functioning as a heat pump. * Outdoor coil is clean and in good condition. Electrical Components: * All tested components are functioning properly within manufacturer specifications: * Blower Motor * Heat Strip Kit * Condenser Fan Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Defrost Control Board * Electrical Wiring System Inspections: * Blower Wheel, electrical wires secured, and primary drain pan are in good c
Carrabelle, FL 32322
Aidan D.
Today, I arrived on site to perform maintenance on the HVAC equipment. Overall Equipment Condition: * Good condition noted for both indoor and outdoor units. Indoor Unit Details: * Located in the closet attic. * Type: Air Handler. * Filtration system: Pleated 1", replaced today. * Filter size: 20x20x1. * Indoor coil condition: Good and clean. Outdoor Unit Details: * Located on the side of the house. * Type: Heat Pump. * Outdoor coil condition: Good and clean. Electrical Components: * All tested components are functioning properly within manufacturer specifications: * Blower Motor * Heat Strip Kit * Condenser Fan Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Defrost Control Board * Electrical Wiring System Inspection: * Inspected components in good condition: * Blower Wheel * Electrical Wires Secured * Primary Drain Pan * Secondary Drain Pan Temperature Readings: * Return Air Temperature: 75.0 De
Carrabelle, FL 32322
Sebastian C.
Today, I arrived on site to perform winter maintenance on the HVAC equipment. * Overall equipment condition is good. * Indoor unit located in the attic, servicing the whole home. * Filtration system uses pleated 2-6" filters; customer has spare filters and prefers to replace them independently. * Filter size is 20x25x4. * Indoor coil condition is fair and clean. * Outdoor unit is situated in the front yard. * Outdoor coil is clean and was cleaned today. * Electrical components tested and inspected include: * Blower Motor * Heat Strip Kit * Compressor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Electrical Wiring * Electric Heat Strip Kit Safety's * All electrical components are functioning properly within manufacturer specifications. * Inspected components in good condition: * Blower Wheel * Primary Drain Pan * Electrical Wires Secured * Secondary Drain Pan * No components were found in poor condition. * Carbon monoxide test was not applicable.
Carrabelle, FL 32322
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As always, the service technicians were thorough, timely, courteous.
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Excellent Service!!
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Seasonal service
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Very good
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Great service
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Great service..
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He's the man thank you
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Great service
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Answers the phone, calls as promised and punctual. I didn’t get the news I was hoping for but after a complete explanation, I appreciate their honesty and will be using them in the future.
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So often Companies say one think the truth is far difference.
Response from Benson's Heating and Air Conditioning:
Many thanks for taking the time to share your feedback with us.
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Well qualified and knowledgable!
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I tell anyone interested in new HVAC they need to contact Benson’s
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Did his job great would like him again
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You guys never fail.
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Excellent service by Justin as always.
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Great Customer Service
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Always very competent
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Great service
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They guys are very professional, engaging and come spin and get the job done.
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Justin Powell is a very conciencous individual and well aware of his duties and mentally equipped for his job!
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Both men were courteous and well versed in their job's requirements.
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Awesome Service
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These guys go beyond standard every time.
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Great Customer Service
